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Terms of Use

Effective Date: May 1, 2026
Last Updated: April 30, 2026

1. Acceptance of Terms

By accessing or using the website located at www.ohanaseniorcare.com (the "Site"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Site.

These Terms apply to all visitors, users, and others who access or use the Site, including individuals seeking care information, healthcare professionals, and business partners.

2. About Ohana Senior Care Agency

Ohana Senior Care Agency ("Ohana," "we," "us," or "our") is a healthcare management and care coordination organization. We coordinate access to home-based and community care services through a network of independent licensed providers and partner agencies across Southern California.

Important: Ohana does not directly provide clinical services except where explicitly stated. Clinical services are provided by independently licensed third-party providers. Nothing on this Site constitutes medical advice, a clinical recommendation, or a patient-provider relationship.

3. No Medical Advice

The content on this Site is provided for informational purposes only. It does not constitute medical advice, diagnosis, or treatment recommendations. Always seek the advice of a qualified healthcare provider for medical conditions, treatment decisions, or health-related questions.

In an emergency, call 911 immediately. This Site is not monitored for emergencies and is not a substitute for professional medical care.

4. Permitted Use of the Site

You may use the Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local laws or regulations
  • Transmit unsolicited commercial communications (spam)
  • Attempt to gain unauthorized access to any part of the Site or its related systems
  • Use automated tools to scrape, crawl, or extract data from the Site without written permission
  • Impersonate another person or entity, or misrepresent your affiliation with any person or organization
  • Submit false, misleading, or fraudulent information through any form on the Site

5. Forms and Submitted Information

The Site includes contact and intake forms for general inquiries, care coordination requests, and professional referrals. By submitting a form, you acknowledge that:

  • Submitting a form does not initiate clinical services, establish a patient-provider relationship, or guarantee a specific outcome
  • Forms should not be used to transmit protected health information (PHI), full medical records, or sensitive personal health data
  • Information submitted is handled as described in our Privacy Policy
  • A response to your inquiry is not guaranteed within any specific timeframe, and does not constitute a binding agreement

6. Third-Party Providers and Network Partners

Ohana coordinates access to care through a network of independent licensed providers and partner agencies. These providers are independent third parties, not employees or agents of Ohana. Ohana does not control, supervise, or guarantee the services, conduct, or outcomes of any third-party provider.

References to partner organizations on this Site are for informational and coordination purposes only. Their inclusion does not constitute an endorsement of any specific provider or guarantee of service quality.

7. Intellectual Property

All content on the Site, including text, graphics, logos, design elements, and code, is the property of Ohana Senior Care Agency or its licensors and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or republish any content from this Site without prior written permission from Ohana Senior Care Agency.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, OHANA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OHANA SENIOR CARE AGENCY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT THEREON.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in California.

11. Changes to These Terms

We reserve the right to update these Terms at any time. We will indicate the date of the most recent update at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.